Important Information

Everything you need to know ahead of iZambeziLive 2026.

Please check this page before travelling, as further event information will be added as it is confirmed.

01 — WHEN IS iZAMBEZILIVE?

iZambeziLive takes place on Saturday 31 October 2026.

Doors Open: 12:00
Live Programme: 15:00
Event Close: 00:00

We recommend arriving in good time to allow for ticket and security checks.

02 — WHERE IS iZAMBEZILIVE?

The New Bingley Hall
1 Hockley Circus
Hockley
Birmingham
B18 5BE

iZambeziLive is an indoor event.

03 — IS iZAMBEZILIVE AN 18+ EVENT?

Yes. iZambeziLive is strictly 18+.

No person under the age of 18 will be admitted, including when accompanied by an adult.

Valid photographic ID may be required on entry and Challenge 25 may operate at the event.

Please ensure you bring an accepted form of photographic ID if required.

04 — IS iZAMBEZILIVE A STANDING EVENT?

Yes. iZambeziLive is primarily an indoor standing event.

Standard Entry does not include seating.

VIP guests have access to a dedicated VIP area with limited seating and relaxation space, as well as a premium stage viewing area.

VIP seating is unreserved and available on a first-come, first-served basis.

05 — WHAT DOES STANDARD ENTRY INCLUDE?

Standard Entry includes:

Entry to iZambeziLive 2026
Access to the main standing event area
Access to all live performances and DJs
Access to food vendors, bars and merchandise

Standard Entry does not include access to VIP areas.

06 — WHAT DOES VIP ENTRY INCLUDE?

VIP Entry combines the full iZambeziLive experience with enhanced viewing, additional comfort and dedicated VIP access.

VIP benefits include:

Premium stage viewing for an enhanced view of the performances
Dedicated VIP area away from the main standing crowd
VIP seating and relaxation space
Priority entry
10% off official iZambeziLive merchandise
Exclusive iZambeziLive VIP wristband
Full access to all live performances and DJs
Access to food vendors, bars and merchandise

VIP seating is limited, unreserved and available on a first-come, first-served basis.

Priority entry is subject to final venue and operational arrangements.

Access to VIP areas requires a valid VIP ticket and the appropriate event credential.

07 — HOW DO GROUP TICKETS WORK?

One Group Entry ticket admits four people and provides the same access as four individual Standard Entry tickets.

One VIP Group Entry ticket admits four people and provides the same VIP benefits as four individual VIP Entry tickets.

All four guests must be aged 18 or over.

08 — WHAT SECURITY CHECKS WILL TAKE PLACE?

All guests are subject to reasonable security screening as a condition of entry.

This may include:

Ticket checks
Bag searches
Inspection of personal belongings
Age or identity verification

Guests who refuse to comply with reasonable security requirements may be refused entry.

Further security and prohibited-item information may be communicated ahead of the event.

09 — CAN I BRING MY OWN ALCOHOL?

No. Outside alcohol is not permitted at iZambeziLive.

Alcohol and other drinks will be available to purchase inside the venue.

Selected bottle packages can also be pre-ordered through the iZambeziLive Bar collection.

All alcohol sales and collections are subject to age verification, licensing requirements and responsible service of alcohol.

10 — CAN I LEAVE AND RE-ENTER?

No. Re-entry is not permitted.

Once your ticket has been scanned and you have entered iZambeziLive, leaving the venue will ordinarily end your admission for the remainder of the event.

Please make sure you have everything you need before entering.

Exceptions may be made where required for medical, accessibility or other authorised reasons.

11 — IS PARKING AVAILABLE?

Yes. Parking is available to purchase separately through the iZambeziLive shop.

One Parking Pass is valid for one vehicle.

A Parking Pass does not include admission to iZambeziLive. Each attendee must also hold a valid event ticket.

Parking availability is limited, so we recommend arranging your travel in advance.

12 — CAN I BUY FOOD AND DRINK AT THE EVENT?

Yes. Food and drinks will be available to purchase inside the venue.

The event is cashless, so please bring a suitable card or contactless payment method.

Selected bottle packages can also be pre-ordered through the iZambeziLive Bar collection for collection during the event.

You do not need to pre-order drinks in order to purchase from the bar on the day.

All alcohol sales and collections remain subject to age verification, licensing requirements and responsible service of alcohol.

13 — HOW DO BAR PRE-ORDERS WORK?

Selected bottle packages can be ordered and paid for online ahead of iZambeziLive.

Pre-orders are for service and consumption at iZambeziLive only and cannot be taken away from the venue.

You will need to present your order confirmation when collecting your order.

Valid photographic ID may be required and Challenge 25 applies to alcohol purchases and collections.

Alcohol will not be served where identification requirements are not met or where service would breach licensing or responsible-service requirements.

Please check the individual product description before ordering.

14 — CAN I TRANSFER MY TICKET TO SOMEONE ELSE?

If you can no longer attend, you may request permission to transfer your valid ticket to another eligible person.

Ticket transfers must be approved by the iZambezi team.

Simply forwarding a ticket, QR code, screenshot or booking confirmation does not constitute an approved transfer.

The new ticket holder must meet all applicable entry requirements, including the 18+ age restriction.

Please contact Tickets & Orders for assistance.

15 — CAN I RESELL MY TICKET?

Tickets must not be purchased or resold for speculative or commercial profit.

If you can no longer attend, please contact Tickets & Orders to request an approved ticket transfer rather than selling your ticket through an unauthorised resale channel.

16 — WHERE CAN I FIND THE SET TIMES?

Artist and DJ set times will be released closer to the event.

Please check our Event Updates page and official iZambezi channels for programme announcements.

17 — CAN THE LINE-UP OR EVENT TIMINGS CHANGE?

Yes. Artist appearances, running orders, attractions and performance times may be subject to reasonable change.

Your ticket provides admission to iZambeziLive as an event and does not guarantee the appearance of a particular artist at a particular time.

Important programme or event changes will be communicated through our official channels and Event Updates page.

18 — WHAT ACCESSIBILITY SUPPORT IS AVAILABLE?

We want iZambeziLive to be welcoming and accessible to our guests.

Detailed accessibility information will be published as arrangements are confirmed with the venue.

If you have a specific access requirement or require an adjustment that may need to be arranged in advance, please contact our Accessibility team ahead of the event.

19 — WHAT IF I NEED MEDICAL OR WELFARE SUPPORT?

Medical, welfare and security provision will be in place throughout iZambeziLive.

If you need assistance during the event, please speak to a member of event staff or security, who will direct you to the appropriate team.

20 — WHAT IS YOUR POLICY ON HARASSMENT AND UNSAFE BEHAVIOUR?

iZambeziLive is committed to providing a safe and welcoming environment for guests, artists and staff.

Harassment, discrimination, threatening behaviour, violence, abuse or other serious disruptive behaviour will not be tolerated.

Anyone engaging in behaviour that puts guests, artists or staff at risk may be refused entry or removed from the event.

If you experience or witness something that concerns you, please speak to a member of security or event staff.

21 — WHAT HAPPENS IF I CAN NO LONGER ATTEND?

Tickets are ordinarily non-refundable if you change your mind or are unable to attend for personal reasons.

If you can no longer attend, you may be able to request an approved ticket transfer to another eligible person.

Cancellation, rescheduling, relocation and other circumstances in which a refund or other remedy may apply are covered by our Terms & Conditions and applicable consumer law.